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Patient Access Rep I/II in Los Angeles at Los Angeles Community Hospital

Date Posted: 3/17/2019

Job Snapshot

Job Description

Patient Access Rep I/II

We are hospitals and affiliated medical groups, working closely together for the benefit of every person who comes to us for care. We build comprehensive networks of quality healthcare services that are designed to offer our patients highly coordinated, personalized care and help them live healthier lives. Through collaboration, we strive to provide all of our patients and medical group members with the quality, affordable healthcare they need and deserve.

The Patient Access Representative I/II is responsible for arranging for an efficient and orderly admission of all in­patients and outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policy and procedures. 

Job Responsibilities/Duties

  • Must meet 97% QC accuracy; Data entry.
  • Knowledge of Managed care, Commercial, Medicare and Medi-Cal verification. 
  • Able to explain financial options to patient / family. 
  • Able to communicate effectively with patient at bedside / booth for up-front collection.
  • Obtain insurance pre-certification and authorizations.  


Minimum Education: High School diploma or equivalent. College courses, preferred. 

Minimum Experience: One (1) year experience in the medical field. Insurance Verification experience, preferred. PBX operator experience preferred. 

Req. Certification/Licensure: Current CPI Certification and PART desirable.

Employee Value Proposition

Prospect Medical Holdings, Inc., is guided by a diverse and highly experienced leadership core. This group maintains the vision that has made Prospect a needed difference-maker in the lives of so many patients today, and many executives contribute to our continued efforts. As a member of our highly effective team of professionals you will receive:

  • Company 401K
  • Medical, dental, vision insurance
  • Paid time-off
  • Life insurance

How to Apply

To apply for this role, or search our other openings, please visit and click on a location to begin your journey to a new career with us!

We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources.

EEOC is the Law:

Keywords: Patient Access Representative, Patient Service Rep, Administration, Administrative, Admin, Administrative Assistant, Asst, Assisting Patients, Service Coordinators, Patient Access Service Coordinator.